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How long before I get my order?
If items are in stock they will be shipped
within 48 hours. As most of the items
are hand carved to custom
requirements they may take longer
depending on work load. We will notify
you with an approximate shipping
date.
Damage During Shipping
All of our parcels are shipped insured.
In case of damage during shipping please
notify us upon receipt. We will refund
or replace the merchandise at no cost,
including shipping. Please be sure to
retain all original packaging materials
for at least two weeks.
Mail Order
The shopping cart will allow "mail
order" as a payment option, with this
option you also have the choice to pay
with a personal or business check.
You are responsible for mailing the
printed form. Please allow at
least 5 business days to clear a check.
Money orders and credit card payments
will be shipped promptly.
International Orders We ship world wide. Please email for a freight quote (be sure to mention the items and your full shipping address). The most inexpensive way to ship is via the US Postal Service, who are fairly reliable. However, they do not always provide tracking or delivery confirmation nor do they offer a solid insurance policy for International orders. It is an "at your own risk" shipping method. Payment with this shipping method is Money order or Bank wire only. Federal Express is about double the cost of the US Postal Service but they are more reliable, faster, can be fully insured against damage or loss, and have tracking and delivery confirmation. For Standard Ground deliveries in Canada we use UPS.
Payment: Custom duties and / or Taxes are always for the customers account. ALL INTERNATIONAL ORDERS ARE FINAL SALES, NO RETURNS
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