How long before I get my order?
Most orders are shipped within 48 hours. Carving orders may take longer depending on work load. We will notify you if there are any delays.
Damage During Shipping
All of our parcels are shipped insured. In case of damage during shipping please notify us upon receipt. We will refund or replace the merchandise at no cost, including shipping. Please be sure to retain all original packaging materials for at least two weeks.
The shopping cart will allow "mail order" as a payment option. You are responsible for mailing the printed form or you may fill out the mail order form on the mail order page. Please allow at least 5 business days to clear a personal check. Money orders and credit card payments will be shipped promptly.
We ship world wide. Please email for a freight quote (be sure to mention the items and your full shipping address).
The most inexpensive way to ship is via the US Postal Service, who are fairly reliable. However, they do not always provide tracking or delivery confirmation nor do they offer a solid insurance policy for International orders. It is an "at your own risk" shipping method.
Federal Express is about double the cost of the US Postal Service but they are more reliable, faster, can be fully insured against damage or loss, and have tracking and delivery confirmation. For Standard Ground deliveries in Canada we use UPS.
Credit card, Money order or Bank wire transfer (please email for details).
Custom duties and / or Taxes are always for the customers account.
ALL INTERNATIONAL ORDERS ARE FINAL SALES, NO RETURNS
PO Box 300024 · Escondido, CA 92030
Phone: (760) 580-1924 · Email: firstname.lastname@example.org